For more than 12 years, I have worked in the research and design teams in global companies supporting and leading the development of strategic product solutions and end-to-end customer journeys. I help to balance business and user needs by translating research data into insights for product strategy to solve complex problems and create valuable experiences for customers and businesses.
Currently based in Zürich, Switzerland.
Service Design, UX Research, Strategy & Insights
We deep dive in this behavioural study across APAC and EMEA to understand what motivates office workers to get up from their desk to have a (hybrid) meeting in their workplace.
UX Research, Product Strategy
We explore the needs and painpoints for a specific set of engineering roles in India to help inform product strategies.
UX/UI Design, UX Research, Mobile App
A widely used C2B payment system with an outdated design and clunky process flows. I rehashed the user flow for onboarding process and pay a bill function as well as giving the design a much needed facelift.
Service Design, UX Research, Website Design, Brand Design
Creating the website and art direction for a new business where students and their caregivers can browse and apply for summer school programs they are interested in worldwide.